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Shipping policy


Orders typically arrive within 7–14 business days after processing. The maximum time is 30 days, but it is typically much faster than that. 



Order Processing



Please allow up to 2 business days for us to prepare and ship your order. Once shipped, you’ll receive a tracking email.



Shipping Location



We currently ship within the United States only.



Lost, Stolen, or Damaged Packages



We are not liable for packages marked as “delivered” by the carrier. For damaged or missing packages unless you purchase shipping protection, contact us at kivocove@gmail.com so we can help file a claim or assist further.